The privacy of communications between you (your browser) and our servers is ensured via encryption. Encryption scrambles messages exchanged between your browser and our online banking server.

How Encryption Works

  • When visiting online banking's sign-on page, your browser establishes a secure session with our server.
  • The secure session is established using a protocol called Transport Layer Security(TLS) Encryption. This protocol requires the exchange of what are called public and private keys.
  • Keys are random numbers chosen for that session and are only known between your browser and our server. Once keys are exchanged, your browser will use the numbers to scramble (encrypt) the messages sent between your browser and our server.
  • Both sides require the keys because they need to descramble (decrypt) messages received. The TLS protocol assures privacy but also ensures no other website can "impersonate" your financial institution's website, nor alter information sent.
  • To learn whether your browser is in secure mode, look for the secured lock symbol at the bottom of your browser window.

Encryption Level

The numbers used as encryption keys are similar to combination locks. The strength of encryption is based on the number of possible combinations a lock can have. The more possible combinations, the less likely someone could guess the combination to decrypt the message.
 

Supported Browsers: Chrome, Edge, Firefox and Safari. 

 

Internet Explorer is no longer supported.

Sept - 2021

1. Encryption levels
All of these browsers are designated as supported for use with Pantex FCU’s online services and use strong 128-bit encryption when accessing secure sites, to ensure safe and secure transmittal of private data such as account and payment information.

 

Supported Browsers

Microsoft Edge

Microsoft Edge is the Default browser for the new Windows 10 Operating System

Microsoft Edge 17: Supported:

Microsoft Edge should update with Windows Updates

 

Google Chrome & Mozilla Firefox 

Google Chrome and Mozilla Firefox are released on extremely rapid release schedules. Because of this, Chrome and Firefox may release new versions of these browsers between releases of Digital Banking solutions; however, the content and functionally of these releases are highly unlikely to negatively affect our Digital Banking solutions. Therefore, we will not test Digital Banking solutions against every release of Chrome and Firefox. When testing a consumer release, we will test the solution in the latest available version of the browser at the time of the release to ensure that the experience is optimized for that version of the browser.

 

Safari (MAC Users only)

Important note about cookies settings: By default, Safari blocks all third-party cookies from being accepted. This setting will cause parts of Online Banking, including Bill Pay and other third-party services to function incorrectly. If users experience any issues accessing these parts of Online Banking using Safari, please verify cookie settings by going to Safari > Preferences or by hitting the Command key plus the comma key and looking at the Privacy tab. The option for Block cookies should be set to “Never.”